The Real Cake Company takes the privacy of our customers very seriously, and we work hard to protect any data that we gather. We only collect information that we regard as necessary to deliver the best possible service that we can.
The Real Cake Company will never sell, rent or trade email lists with any other company for marketing purposes. Your information is confidential to us and will never be shared.
This policy was last updated 26th February 2020.
What types of information do we collect from customers?
The types of information we collect from customers include:
Your email address so we can send confirmation emails
A contact telephone number if we need to contact you about your order
Delivery details of the order (recipient’s name, address, delivery instructions)
Details of allergens
Your order history and details of the items purchased
Any personalised messages or customisation related to your order
Any correspondence or communication with us.
Access to your personal information
You are entitled to view, amend or delete the personal information that we hold. Please contact us here to make a request.
When someone visits www.therealcakecompany.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
You can revoke your consent for collection of this data by contacting us.
We may, from time to time, email you with news or offers relating to The Real Cake Company. You can opt not to receive these emails at any time, and your email address will never be shared with any third party.